Registering your Smart SIM card is important to stay connected and protect your mobile data. By registering, you can enjoy special promotions, better customer support, and a more secure account. The process is simple and can be done online by filling out a form with your personal details and eligible documents.
This registration is required by law in the Philippines under Republic Act 11934, known as the SIM Registration Act. It helps prevent online scams and fraud, making sure your information stays safe. Whether you’re a new or existing user, it’s important to register your SIM to protect your privacy and enjoy all the benefits Smart Communications has to offer.
What You Need for Smart SIM Registration?
Before registering your Smart SIM, gather a valid ID, the required documents, and a recent selfie. These are needed for SIM registrations with Smart, TNT, Globe, and Dito. Make sure you have these ready before starting the process to avoid any delays.
Here’s a list of valid IDs you can use for Smart SIM registration:
Passport
Philippine Identification
Police Clearance
Driver’s License
Voter’s ID
Government Service Insurance System E-Card
Senior Citizen’s Card
Social Security System ID
Firearms’ License to Own and Possess ID
National Bureau of Investigation Clearance
Professional Regulation Commission ID
Integrated Bar of the Philippines ID
Overseas Workers Welfare Administration ID
Bureau of Internal Revenue ID
Unified Multi-purpose Identification Card
Person with Disabilities Card
Any other valid government issued ID with Photo
Document Requirements
A valid ID (choose from the list of valid IDs provided earlier).
A recent selfie photo (for identity verification).
Your Smart SIM number.
Personal details such as nationality and type of registrant (new user or existing user).
Make sure to have all these documents and information ready before starting the registration process.
Process of smart sim registration via link
Open the Smart Registration Link: Go to the Smart SIM registration website on your phone, tablet, or computer. Enter your Smart SIM mobile number, then click “Send OTP” to receive a one-time password.
Enter the OTP: Once you receive the OTP on your phone, enter it on the registration page to proceed.
Fill in Your Personal Information: Provide your personal details, such as your full name, birthdate, address, and nationality. Make sure to enter the correct information to avoid any problems.
Upload a Photo and Valid ID: Upload a clear selfie and a valid government-issued ID, like a passport or SSS ID. Follow the instructions to ensure the ID is clear and within the frame.
Complete the Registration: Review all your details to make sure everything is correct. Afterward, you will get a confirmation message and a reference number. Keep the reference number for your records. Your Smart SIM is now registered and ready to use!
How to Register Your Smart SIM via the App
Download and Open the Smart App: First, download the official Smart app from your app store. Once installed, open the app and find the SIM registration section.
Enter Your Smart Mobile Number: In the registration section, input your 11-digit Smart mobile number. After entering, tap “Send OTP” to receive a one-time password on your phone.
Input the OTP: Once you receive the OTP via SMS, enter the 6-digit code in the app to verify your number and continue with the registration.
Fill in Your Personal Details: Provide your full name, birthdate, address, and nationality. Make sure the details are correct to avoid delays in registration.
Upload Your ID and Selfie: Take a clear photo of your valid ID and upload it in the app. You’ll also need to take a selfie for identity verification, so ensure you’re in good lighting.
Review and Submit: Double-check all the information you’ve provided. After confirming, submit the registration. You’ll receive a confirmation message and a reference number once the process is completed successfully. Keep this number for future reference. Your Smart SIM is now active!
How to Register Your Smart SIM via SMS
Prepare Your Personal Information: Before starting, make sure you have your personal details ready, such as your full name, birthdate, address, and a valid ID number (e.g., passport or driver’s license)
Send Your Registration Details: Compose a new SMS message on your phone. Type in your details in this format: REG <First Name>/<Last Name>/<Birthdate>/<Address>/<Valid ID Number> Example: REG John/Doe/01-15-2000/123 Main St, City/1234567890
Send the SMS to Smart’s Registration Number: After typing the message, send it to the designated Smart registration number (provided by Smart Communications).
Wait for the Confirmation: Once your registration details are submitted, you will receive a confirmation SMS. This message will inform you if the registration was successful or if there’s any information you need to correct.
Your Smart SIM is now registered and ready to use after successful confirmation!
Registration process via Retailer , biometric
Visit an Authorized Retailer: Go to a certified retailer or service center that sells Smart SIM cards.
Bring Your ID: Present a valid government-issued ID, like a passport, national ID, or driver’s license. Some places may also ask for proof of address.
Fill Out the Registration Form: Provide your personal information, including your name, address, and other required details.
Biometric Verification (If Required): In some locations, you may need to complete biometric verification, such as fingerprint scanning or facial recognition.
Get a Confirmation: After completing the registration, you will receive a confirmation message or receipt. Your Smart SIM is now ready to use!
Smart Sim Requirements For Foreign Nationals
For Foreign Tourists:
If you’re in the country on a tourist visa, you’ll need the following documents to register for a SIM card:
Passport – As proof of your identity.
Return ticket – To show your planned departure date.
Proof of Philippine address – This could be a hotel booking, a temporary lease, or the address where you’re staying.
The tourist SIM card is valid for 30 days. If you need to extend the SIM’s validity after that, you must provide additional company details or other relevant documents.
For Foreign Nationals on Other Visas:
If you’re in the Philippines on a visa other than a tourist visa, such as for work or study, the following documents are required to get and use a Smart SIM card without the 30-day restriction:
Passport – To verify your identity.
Proof of Philippine address – To show where you’re living (this could be a rental agreement or utility bill).
School registration – If you are a student, you need proof of enrollment.
ACRI-Card (Alien Certificate of Registration Identity Card) – This is for foreign nationals who stay in the Philippines for an extended period.
Alien Employment Permit – Issued by the Department of Labor and Employment (DOLE) for those working in the country.
Travel or admission documents – To confirm your visa type or purpose of stay.
Student ID – If you are in the Philippines for study purposes.
This set of documents allows you to get a SIM card without the 30-day limit that applies to tourists.
Smart PLTD Customers Registration
If you’re a Smart PLDT customer, here’s how to register:
Select “3Number” and then “Activate MNP and other Services”.
Choose “Mobile Number & Portability”, enter your Smart Mobile Number, then type your 9-digit USC (Unique Subscriber Code).
Choose the Smart Prepaid SIM and confirm by typing 1.
Finally, restart your phone, and you’ll get a notification in your messages once activation is complete.
Why smart sim registration failed?
Check for the OTP code you received during the registration process.
Update the app and inspect your SIM for any physical damage.
Click “Edit” to review and correct your provided details.
Ensure that your ID card hasn’t expired, and your selfie and ID picture are clear and visible.
For help, call the hotline (888-1111) or visit a physical Smart retailer shop for assistance.
Smart SIM Registration: Deadline and Official Link
The deadline for Smart SIM registration is crucial to avoid deactivation, so make sure to register before the given date. You can register your SIM easily online through Smart’s official registration link: https://simreg.smart.com.ph.
Fill out the required form and upload a valid ID and photo.
Wait for a confirmation SMS to complete the process.
To activate your new Smart SIM:
Open your phone’s dialer.
Dial *123#.
Select option 3 to activate your SIM.
Follow the prompts to complete the activation process.
For new SIMs: Yes, you can easily verify your identity and register.For old SIMs purchased before December 27, 2022: Unfortunately, registration is no longer possible.
Yes, after registering or verifying your Smart SIM, you will receive a free 21GB data promo that can be used to enjoy entertainment content.
If you fail to register your SIM, it will be deactivated. This means you won’t be able to make calls, send SMS, or use mobile data.
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